terms
- This website is owned and operated by htl ehf, id. 540923-0190. Hátún 12, 105 Reykjavík. VAT number: 150083.
Please read the terms and conditions, if you have any questions do not hesitate to contact us at info@htl.is
Access and use of the website www.htl.is is subject to the following terms. By accessing the website, browsing or placing an order, the following terms are accepted.
Htl ehf reserves the right to change, remove or add to the website and its terms without special notice. The terms and conditions in force at the time the order is placed apply to the relevant order. The terms must be in accordance with Iceland's national laws, directives and regulations of the European Economic Area as appropriate.
Htl ehf reserves the right to cancel orders, e.g. due to incorrect price information and changing prices without notice or ceasing to offer products for sale without notice.
Purchase terms
It is best to complete the order on our website, where bookings are made for rentals according to calendar and product purchases go through there.
Products in the shopping basket are not reserved until the order has been confirmed by htl ehf, confirmation is sent to the email address provided during the payment process. When an order is processed on the website, a binding contract for purchase is established after the order has been confirmed and sent to the email address provided.
Rental terms
The lessee agrees:
Notifying the lessor immediately if there is a defect in the equipment.
that HTL is not responsible for accidents / deaths caused or suffered by the renter.
That the equipment is used correctly, e.g. do not use it by heavier parties than it is indicated for.
Returning the equipment on time or getting in touch to see if an extension is possible.
That the renter bears all and full responsibility for damage to the equipment.
That the lessee is not allowed to rent or lend the equipment to third parties.
To return the equipment clean and in the same condition as it was received.
The lessee must ensure, to the best of his ability, that the equipment he has on rent from the lessor is not exposed to theft
The lessee shall bear all costs that may arise due to the transportation of equipment.
The rental fee is charged at the start of the rental. If the rental is extended beyond the end of the month, the lessor reserves the right to send out an invoice at the end of each month until the equipment is returned.
If the lessee fails to pay the rental fee or other incidental charges mentioned in these terms or the lessor's tariff, the lessor reserves the right to recover the equipment that the lessee has in his possession. At the lessor's request, the lessee shall deliver the equipment to the lessor without delay.
Payments
The buyer can make a payment via the Verifone, Aur or Netgíró payment page.
Debit or credit card payments: Customers will receive confirmation when payment has been received and when the order will be shipped.
All credit and debit card holders are subject to the card issuer's terms and conditions. If the issuer of a particular credit or debit card refuses to authorize a payment to htl ehf, you will receive a message stating that the payment cannot be made. htl ehf is not responsible for delays or refusal of a product to be delivered if it is attributed to the refusal of a card or authorization.
If you use Netgíró to pay, an invoice will be sent to an online bank with a payment deadline of 14 days or the end of the next month. Payments can be spread.
Deliveries
Htl ehf processes orders as soon as possible.
All orders received and paid for are delivered according to the shipping method chosen by the customer. If the product is not in stock, an employee will contact you and inform you of the estimated delivery time of the product.
Shipping costs are added to the product price at the end of the purchase process and before payment is made. If you shop for ISK 15,000 or more, shipping costs are waived and htl ehf pays for them.
Delivery time is 1-3 working days, depending on which shipping method is chosen.
If the delivery is significantly delayed or for more than 20 days, you have the right to cancel the purchase. In such a case, please contact us at info@htl.is
www.htl.is is not responsible for any delays in the delivery of orders due to external events, such as floods, fires, labor disputes, strikes, riots, riots, public actions or other similar events.
Product prices and information
All prices are published subject to typographical errors and reserves of htl ehf. reserves the right to cancel transactions if the wrong price is given, as well as all information and images of products are published with notice.
Prices are given in Icelandic króna (ISK) on the website and include VAT. Prices are subject to change and offers may be withdrawn at any time.
Htl ehf can temporarily offer special prices or discounts, with or without a special code. Htl ehf reserves the right to withdraw discounts, offer prices and codes at any time.
Return deadline, refund right & warranty
The buyer has 14 days to cancel the purchase, provided that he has not used the product and it is returned in an unused and original packaging. The deadline comes into effect when the product is delivered to the registered recipient. A receipt for product purchases must be included. Reimbursement is made to a credit card. Shipping and postage charges are non-refundable. Return shipping costs are the responsibility of the buyer. By law, you are responsible for ensuring that the product is in good condition while it is in your possession and are responsible for damage during transit. Once the product is received, the refund is processed. If a product turns out to be defective, the product will be replaced with the same product.
Sale products cannot be exchanged or returned.
Confidentiality & security
htl ehf. pledges full confidentiality to the buyer regarding all information provided by the customer in connection with the transaction. Information will not be disclosed to third parties under any circumstances. All payments in the online store www.htl.is are secure and go through the secure payment site Verifone or Netgíró, all data and information are confidential.
Treatment of personal data
Customers of the htl ehf website must provide personal information, name, address, phone number and email address when purchasing products on the web store. If the customer later wants this information to be deleted, we will comply with that request unless it is not possible for accounting or legal reasons. This information is only accessible to employees of htl ehf and the information is only used to process orders that have been placed and deal with issues that arise in connection with them. Htl ehf. emphasizes that the security of its customers' personal information is protected.
Treatment and processing of all personal data is in accordance with laws and regulations (personal protection law). Emphasis is placed on the processing of personally identifiable information being limited, to the extent that the requested service can be provided. Information that the customer agrees to be retrieved by a third party is only provided for the purpose of providing the customer with the requested service.
Your IP address is registered when paying for your order. That information, together with personal information and information about product purchases, could be used in connection with a police investigation if fraud or misuse of payment cards is suspected.
Web cookies
Cookies from the first party are used on various parts of the website and for various purposes. They can e.g. be used to follow a particular user's path through the web, save settings he has chosen or keep track of which products he has seen. The assistive rental service uses cookies to analyze website traffic to improve the user experience.
Cookies are not linked to personal data, except in the cases mentioned above. Personal information is never saved in the cookies themselves. Users' personal information is never handed over to third parties without the person's consent, except with a prior court order.
Cookies belonging to third parties (Google and Facebook) are used on the website of htl ehf, among others. in order to analyze the use of the website in terms of the number of users and their behavior there. Information on how these parties use cookies can be found on their websites.
Laws and forums
These terms and conditions must be interpreted in accordance with Icelandic law. In the event of a dispute or if someone believes that they have a claim against Hjálparsetjaleigunn's online store based on these provisions and terms, such a dispute or claim will be referred to the Icelandic courts.
Other information
Email address: info@htl.is
Address: Hátún 12, 105 Reykjavík
ID: 540923-0190
Phone: 518 6000
Htl ehf reserves the right to change the provisions of these terms and conditions. Broadcasting of new terms to the buyer and/or publication on the htl.is website is considered sufficient notification.
The terms were last updated on 4/7/2024